Dear Customer, 

Hello Rita, we received three of your inquiries and we're sorry for the delay. 

As we operate our customer support system in Korea, our business hours are: weekdays 10:00AM~6:00PM (Korea Standard Time, GMT+9) 

Please note that we do not have assistance available during the weekend. 

We checked your order (Order#20220624-0001230) that was placed on 2022-06-24 at 18:17:12 KST

We are in the process of shipping out your product and we will send you tracking information as soon as it ships out! :)

Thank you for your patience and we will update you again with your tracking information soon.

Best Regards, 

Numbuzin Customer Support

[ Original Message ]

I have been sending emails but no one has replied back. Why?

I need to know why my order has not shipped 

[Email received Jun 25, 2022, at 11:41 AM KST]

Please advise if my order has been shipped and provide me with the tracking information. 

[Email: Jun 27, 2022, at 12:20 AM KST] 

I need to get a response ASAP!!!!!!!!!